careers

Ashling Partners is at the forefront of the hyper automation revolution! We help clients improve productivity and employee engagement by leveraging intelligent process automation, RPA, Process Intelligence, data capture/OCR and Machine Learning technologies. Our team leverages lean agile principles to make automation gains sustainable and a driving force for digital innovation. As an RPA Developer for Ashling Partners, you will focus on the development and configuration of RPA automation processes while collaborating with business analysts and process owners to design and build automation solutions!

Founded by business process improvement & technology industry veterans, Ashling Partners values meaningful work for our employees while driving real value for our clients in a sustainable and continuous manner. We will always value progress over perfection. While doing so, we strive to continually build a positive, appreciative, and fun culture for our organization. Find us on the INC Best Workplace list for 2021!

Our rapidly growing organization is taking the world by storm, quickly becoming THE global boutique in intelligent automation. We are looking for life-long learners and servant-leaders who are passionate about innovation and the future of work. If this sounds like a place for you, we would love to meet you!

JOB DESCRIPTION:

Job Title              : L1 Support RPA Consultant

Job Experience  : 0-2 years of IT Experience and 1 year of RPA development experience a plus

Location              : Hyderabad 

Job Type              : Permanent

Role and Responsibilities

• Member of the Level1 support team of Modern Robotic Operations Center (mROC) focused on ensuring automations are performing correctly in production.
• Monitor production automation tasks through UiPath orchestrator.
• Provide technical support to remediate basic incidents to support the ongoing operations, availability, and stability of RPA solutions, such as servers, applications, and network.
• Participate in knowledge transfer and Hypercare phase of automation deployments.
• Ability to interact with clients, drive through issues, technical knowledge to stop/start processes, build and follow automation runbooks.
• Ability to work well within a multi-disciplinary team structure, but also independently.
• Complete ticket management with escalation and service level reporting.
• Provide high-quality support for the platform to customers, developers, and prospects across the global team through email, phone interactions, chats, desktop sharing with clients and by using incident tracking system.
• Be engaged in a continuous improvement cycle to recommend additional value driven automation opportunities based on data and observations in the production process.
• Continually evaluate opportunities for improvement in the automation production support process.

BASIC REQUIREMENTS

• 0-2 years of IT experience
• 1 year of RPA development experience a plus
• Bachelor’s Degree in Computer Science or equivalent
• Willing to participate in a shift pattern/on-call rotation providing covering 24 X 7 IST
• Interested in intelligent automation market and cloud infrastructure technologies
• UiPath Developer’s Certification a plus Agile/DevOps experience
• Production support ticketing process experience (ServiceNow, Zoho, etc.) a plus

CORE COMPENTENCIES

• Lifelong learner mindset
• Strong analytical and problem-solving skills
• Strong interpersonal, verbal and written communication skills
• Understanding of Agile SDLC

Why Ashling Partners:

At Ashling Partners we strive to provide meaningful work in a positive, appreciative, and fun culture for our own team. All firm members are referred to as “Ohana,” the Hawaiian word for family, with regards to extended family beyond relatives. The concept emphasizes that extended families are bound together by a common belief, attitude or purpose and members must cooperate and remember one another.

• Lifelong Learning – In the intelligent automation space change happens fast, in order to support that change, Ashling has developed a culture that enables lifelong learners to continuously develop their skill sets
• Diversity of Thought, Culture, Background & Identity – We build diversity, equity, and inclusion capabilities into all facets of our business to support innovation, creativity, and our global growth objectives
• Consistently Innovate with Cutting Edge Technology – We offer a continuous model for performance improvement and the opportunity to work with best of breed automation technology stacks
• Provide Servant-Based Leadership – We believe the leader’s role is to serve the organization, not the other way around
• Practice Stewardship – We work together as peers, regardless of a person’s formal role or authority in the organization
• Be Entrepreneurial in Management – We empower people to bring ideas and challenge them with the responsibility to make them successful
• Provide the Best Service – We may not be the cheapest, but we will deliver the best value to our clients
• Make Data-Driven Decisions – We are a data-driven organization internally and externally
• Be a fun place to work – We provide a positive, appreciative, and fun culture

What Sets Us Apart:

• Quarterly book allotment (any book of your choice, no cap!)
• Uncapped training allotment
• Good Benefits Package – Holidays, PTO, Medical Insurance, Maternity Leave

• Ashling Partners is at the forefront of the hyper automation revolution! We help clients improve productivity and employee engagement by leveraging intelligent process automation, RPA, Process Intelligence, data capture/OCR and Machine Learning technologies. Our team leverages lean agile principles to make automation gains sustainable and a driving force for digital innovation. As an RPA Developer for Ashling Partners, you will focus on the development and configuration of RPA automation processes while collaborating with business analysts and process owners to design and build automation solutions!

Founded by business process improvement & technology industry veterans, Ashling Partners values meaningful work for our employees while driving real value for our clients in a sustainable and continuous manner. We will always value progress over perfection. While doing so, we strive to continually build a positive, appreciative, and fun culture for our organization. Find us on the INC Best Workplace list for 2021!

Our rapidly growing organization is taking the world by storm, quickly becoming THE global boutique in intelligent automation. We are looking for life-long learners and servant-leaders who are passionate about innovation and the future of work. If this sounds like a place for you, we would love to meet you!

What You Will Do:

• Collaborate with business analysts and process owners to design and build automation solutions while leveraging UiPath
• Participate in client design sessions to provide technical direction on design considerations for development, performance, scalability, availability, maintainability, and reusability
• Research and determine the solution and technologies needed to integrate with clients’ enterprise applications
• Create and maintain technical documents and specifications (SDD)
• Involved in all aspects of the development lifecycle from discovery, design, development, user acceptance training, and hypercare
• Transition code to the managed services support team
• Collaborate with internal solutions architects to understand the infrastructure
• Capture and promote internal reusable assets to research and development
• Ability to balance technical skill sets with client relationship management

What You Will Bring:

• 2+ years of software development experience (preferably .Net or Java)
• 1+ year of RPA development experience leveraging UiPath, Automation Anywhere, Blue Prism, or other RPA platforms
• 1+ year of experience working with SQL
• Good understanding of CRUD commands for SQL
• UiPath Advanced Developer’s Certification a plus
• Bachelor’s Degree in Computer Science or other relevant field of study
• Interested in intelligent automation market and cloud infrastructure technologies
• Ability and eagerness to learn new programs and technologies
• Mentorship mentality and willingness to assist other developers with technical development questions
• Lifelong learner mindset
• Strong analytical and problem-solving skills
• Strong communication and management skills
• Understanding of Agile SDLC

• At Ashling Partners we strive to provide meaningful work in a positive, appreciative and fun culture for our own team. All firm members are referred to as “Ohana,” the Hawaiian word for family, with regards to extended family beyond relatives. The concept emphasizes that extended families are bound together by a common belief, attitude or purpose and members must cooperate and remember one another.
  

• Lifelong Learning – In the intelligent automation space change happens fast, in order to support that change, Ashling has developed a culture that enables lifelong learners to continuously develop their skill sets
• Diversity of Thought, Culture, Background & Identity – We build diversity, equity, and inclusion capabilities into all facets of our business to support innovation, creativity, and our global growth objectives
• Consistently Innovate with Cutting Edge Technology – We offer a continuous model for performance improvement and the opportunity to work with best of breed automation technology stacks
• Provide Servant-Based Leadership – We believe the leader’s role is to serve the organization, not the other way around
• Practice Stewardship – We work together as peers, regardless of a person’s formal role or authority in the organization
• Be Entrepreneurial in Management – We empower people to bring ideas and challenge them with the responsibility to make them successful
• Provide the Best Service – We may not be the cheapest, but we will deliver the best value to our clients
• Make Data-Driven Decisions – We are a data-driven organization internally and externally
• Be a fun place to work – We provide a positive, appreciative and fun culture

What Sets Us Apart:

• Quarterly book allotment (any book of your choice, no cap!)
• Uncapped training allotment
• Good Benefits Package – Holidays, PTO, Medical Insurance, Maternity Leave